What to do right now
- If there's smoke, fire or someone has had a shock, call 000 first.
- If it's safe, turn off the main switch at your switchboard.
- Don't touch exposed wires, scorched outlets or anything wet.
- Call Jade on 0402 273 820.
Common urgent call-outs
- Safety switch or breaker keeps tripping
- Whole house or part of the house without power
- Burning smell, sparking or scorch marks
- Storm or water damage to wiring
- Hot or buzzing switchboard
Whole street out? Check the Endeavour Energy outage map first. That's the network, not your wiring.
How it works
Jade finds the problem first, then gives you the repair price before any further work starts.
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